Is there a free trial?+
Yes. New accounts get a free trial period to see live dispatches before any card is required. Pilot-cohort shops are extended a 60–90 day free window.
Per-alert fees, ever?+
No. $499 covers an unlimited number of alerts inside Travis County. SMS carrier passthrough is absorbed; we don't bill it through.
What if I only cover part of the county?+
The territory tool lets you draw your service area inside the county, so you only receive alerts for dispatches inside it. The price is flat — narrowing the territory reduces noise, not cost.
What happens if I cancel?+
Text STOP, ever, and SMS stops at the carrier within seconds. Dashboard access continues through the billing period. We don't lock data behind a paywall — export your history at any time.
Williamson, Hays, Bastrop, Caldwell?+
Not yet. Those PSAPs don't publish public real-time CAD feeds; we're working on B2B dispatch agreements county by county. Williamson is the v1.1 target. Property and parcel data for all five counties is already loaded so each will light up the day its agreement closes.
What about our own CRM?+
The Webhook Access add-on sends a signed HTTPS POST to any URL you control within the same second the SMS goes out. Verification, retry, and signature rotation included.